Date: October 2025 | Company: Web Entertainment System Ltd.

1. Purpose and Scope

This Content Management Policy outlines the processes and procedures adopted by Ciaofan to ensure that all user-generated content published or shared on the platform complies with legal requirements, card scheme rules, and community standards.

This policy applies to:

All creators and members of the platform,

All content types including photos, videos, text posts, livestreams and chat,

All Ciaofan domains, subdomains, and applications.



2. Content Submission and Pre-Publication Review

Ciaofan does not allow any post, feed, or media content to be published automatically.

Every piece of content uploaded by creators is routed to an internal moderation dashboard in the Admin Panel before it becomes publicly visible.

Process:

1. Creator uploads content.


2. Content is automatically flagged as “Pending Review”.


3. The moderation team manually reviews the content against the platform’s compliance and community standards.


4. Moderators either Approve or Decline the content.


5. Only approved content is published on the live platform.



This manual gate ensures that no unverified or illegal content ever appears publicly.



3. Moderation Team & Responsibilities

Team size: 3 moderators.

Coverage: 7 days a week, with escalation protocols for sensitive or urgent cases.

Responsibilities:

Review and approve or reject uploaded content,

Verify compliance with age verification, consent, and community rules,

Monitor livestream sessions in real time — moderators can interrupt, restrict, or terminate streams immediately if violations occur,

Monitor text chats, messages, comments, captions and posts,

Escalate flagged content to the admin team if needed,

Maintain review logs and timestamps for audit purposes.



> Note: All activity on Ciaofan — including content uploads, live streams, chat interactions, posts and comments — is actively monitored and logged to ensure platform safety and legal compliance.




4. Content Standards and Prohibited Material

Ciaofan enforces strict rules against illegal or non-compliant content, including but not limited to:

CSAM or any content involving minors,

Non-consensual or hidden recordings,

Violence, bestiality, or other prohibited sexual acts,

Content violating applicable laws or card scheme requirements.


Content violating these rules is rejected and the creator account may be suspended or terminated.



5. Escalation and Enforcement

Content requiring further review is escalated to the admin team.

In cases of severe or repeated violations, creator accounts may be suspended or permanently banned.

All moderation actions are logged with timestamps, user IDs, moderator name, and action taken (approve / reject / escalate).



6. Reporting and Removal

All content can be reported by users or flagged internally.

Reported content is reviewed within 24 hours.

Report

If a violation is confirmed, the content is removed and appropriate enforcement actions are taken against the account.


7. Audit Logs and Retention

Every moderation decision is recorded in the admin panel.

Logs include user ID, content ID, timestamp, action, and moderator ID.

Logs are retained for at least 12 months for legal and compliance purposes and can be provided during audits or regulatory requests.



8. Alignment with Age Verification and Legal Standards

This content moderation policy works in coordination with Ciaofan’s Age Verification Policy.
No content is published or made visible to the public unless:

the creator has passed ID and age verification through Yoti, and

the content itself has been manually reviewed and approved.



9. Policy Review and Updates

This policy is reviewed periodically to ensure alignment with legal obligations, card scheme rules, and best practices.
Any updates are documented, versioned, and archived for audit purposes.



Web Entertainment System Ltd – All rights reserved.
Last updated: October 2025